Hastings Chrysler Dodge Jeep Ram – How Does the 7-Day Money Back Guarantee on Pre-Owned Vehicles Work at Hastings Chrysler Dodge Jeep Ram in Hastings, NE?
Confidence drives better decisions, and that is exactly why our 7-day money back guarantee on pre-owned vehicles exists at Hastings Chrysler Dodge Jeep Ram in Hastings, NE. As a locally owned, family business serving the tri-cities region and beyond, we want your next vehicle to fit your life, not just your driveway. This policy gives you real-world time to confirm your choice on your terms, backed by a transparent process that aligns with our One Low Price philosophy and customer-first culture.
Here is what the guarantee actually covers and how to use it. When you purchase an eligible pre-owned vehicle from us, you can return it within 7 days in the same condition in which it was purchased for a full refund. If you decide after day 7 that you want something different, you have until day 30 to exchange the vehicle for the full purchase price toward any vehicle on our lot. As-is vehicles are excluded from the guarantee, and our team will clearly let you know eligibility before you sign so there are no surprises. The result is a relaxed shopping experience that respects your time and gives you a practical window to make sure the vehicle is right for your routine around Hastings, Grand Island, and neighboring communities.
To make this even easier, we handle the process with clear steps and open communication from start to finish. You will work with a consultant whose pay is based on your satisfaction, not on what you buy or how much you spend. That means our advice stays focused on your needs, whether you are choosing a commuter-friendly SUV, a work-ready truck, or something in between.
- Select a pre-owned vehicle that fits your needs and confirm eligibility for the 7-day money back guarantee at the time of purchase.
- Drive it as you normally would for up to a week to verify comfort, cargo needs, and daily usability across your routes in and around Hastings.
- If it is not the right match, bring it back in the same condition as purchased within 7 days for a refund, or between days 8 and 30 to exchange it toward any vehicle on our lot.
- We will complete the inspection and paperwork, explain next steps, and help you choose your replacement vehicle if you opt to exchange.
Because your buying journey rarely stops at a single question, we also make the surrounding details straightforward. Our Real Cash Value for Your Trade approach keeps your trade-in evaluation independent and transparent. Our Finance Department offers quick approvals, an online pre-approval option, and access to competitive rates through manufacturer programs and local Nebraska banks. None of these steps change our upfront price, and our goal is to present options clearly so you can decide what works best for your situation—today and in the future.
Beyond the policy itself, shoppers appreciate how the guarantee works alongside our larger ownership support. Our Mopar Service facility is staffed by factory-trained, certified technicians who receive frequent training and use the latest diagnostic tools for Chrysler, Dodge, Jeep, and Ram vehicles. With Saturday service hours and a Quick Lane option for on-the-go needs, we make it simple to keep your vehicle in top condition after you have made your decision.
Not sure how to prepare if you think you may use the guarantee window? Keep things simple and document what matters. Retain all keys, remotes, and manuals you received at delivery, and follow your normal daily routine to evaluate comfort, visibility, and tech fit. If questions come up, contact us directly—we will walk you through what to expect and schedule a convenient time to review options together at our store on Osborne Drive East.
- Shop with clarity using our One Low Price approach and take the time you need to confirm your choice.
- Enjoy a relaxed, no-pressure experience with consultants focused on your satisfaction.
- Leverage online pre-approval and quick financing options without changing our upfront price.
- Access dependable Mopar Service support, including Saturday hours, for long-term peace of mind.
The 7-day money back guarantee is about more than a return window—it is our promise that you cannot buy the wrong vehicle from us. If the fit is not right, we will make it right. Visit us in Hastings, NE, explore our pre-owned inventory, and take your next step with confidence backed by a transparent plan for what comes next.
Frequently Asked Questions:
Which vehicles are eligible for the 7-day money back guarantee?
The guarantee applies to pre-owned vehicles purchased from us, excluding as-is vehicles. Our team will confirm eligibility up front and note it on your purchase documents.
What does “same condition” mean when returning a vehicle?
Return the vehicle in the condition it was in at delivery. That includes bringing back all keys, remotes, manuals, and accessories that came with it. We will complete a quick inspection to verify condition.
Can I exchange the vehicle instead of returning it?
Yes. After the first 7 days and before 30 days, you can exchange the vehicle for the full purchase price toward any vehicle on our lot. We will help you compare options and complete the paperwork.
Do I need an appointment to start a return or exchange?
Contact us to schedule a convenient time. We will prepare the necessary documents and outline what to bring so the visit is efficient.
Do you support shoppers outside Hastings?
Yes. We proudly serve the tri-cities region and beyond. Call or visit us to discuss the best timing and next steps for your situation.
If you are ready to shop with added peace of mind, stop by Hastings Chrysler Dodge Jeep Ram in Hastings, NE. Our team is here to help you choose confidently, support you through the first week and the first 30 days, and keep you moving well beyond that with dependable service and parts.
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